Order and Payment

I want to know more about the thickness level of the masks you sell.
The N95 face masks we sell can achieve high levels of filtration of 95% with less thickness. Sometimes, the thicker the masks, the harder to breathe while wearing it.

How long do you recommend wearing the N95 face masks?
Most common N95 face masks are suggested for one time use for the high efficiency of protection.

What forms of payment do you accept?
We currently accept PayPal and common credit cards.

Shipping and Delivery

How soon will I get my order?
Normally we process every single order within 48 business hours.  But for orders placed from Friday night to weekend and holidays, please understand that we need to deal with these orders on the next working day. Your order usually arrive within 5-9 business days.

Do you ship internationally?
Yes, we accept international orders and international shipping service is available.

Return and Refund

My order never arrived or I missed my order
If your order didn’t arrive or your package was missed, please come to contact our customer service team email: jelly@n95maskforsmoke.com  for help. Investigation will be start and proper solution will be given.

Please Note: please understand that N95 masks are special products, so only accept return or refund request for quality issues.